Shipping Policy

Last Updated: : [17/07/2026]
Thank you for shopping with The Leather Chaps. We want every customer to know exactly what to expect before placing an order. This Shipping Policy explains how we process, manufacture, and deliver our products, along with estimated delivery times, shipping methods, and important shipping information.

Order Processing

Orders are processed on business days only.

Business days are Monday through Friday, excluding public holidays.

If you place an order on a weekend, or public holiday, processing will begin on the next business day.

Estimated Delivery Times

Delivery estimates begin after your order enters production.

These delivery estimates are based on normal operating conditions. Carrier delays, customs processing, severe weather, or other unexpected circumstances may occasionally affect delivery times.

Rush Order Service

Need your order sooner?

We offer an optional Rush Order Service.

• Additional Cost: $30 USD

• Estimated Delivery: 7–12 Business Days

Rush service reduces production and delivery time whenever possible.

Free Shipping

We offer FREE shipping on all orders.

Please note:

If multiple orders are placed separately, each order is processed individually and shipping charges (when applicable) are calculated for each order.

Shipping Carriers

To provide reliable delivery, we work with established international shipping carriers, including:

• DHL
• UPS
• FedEx
• SkyNet

The shipping carrier used for your order is selected based on your destination and the most efficient available shipping service.

Order Tracking

Once your order has been shipped, you will automatically receive a shipping confirmation email containing your tracking number.

You can use this tracking information to monitor your shipment until it reaches your delivery address.

Shipping Address Changes

Please review your shipping address carefully before completing your purchase.

If you need to update your shipping address, contact us on the same day your order is placed.

Address changes can only be made before production or shipment begins and are subject to your order status.

Phone Number Requirement

To help avoid delivery issues, please include a valid phone number with your shipping address.

Shipping carriers may use this number if they need to contact you regarding your delivery.

Signature Upon Delivery

A signature is not required by default.

If you would like your shipment to require a signature upon delivery, please contact our customer support team before your order ships, and we'll be happy to assist you.

Customs & Import Charges

All orders are shipped directly from our manufacturing facility in Pakistan.

If customs duties, import taxes, brokerage fees, or other government charges apply in your destination, those charges are the responsibility of the customer.

These fees are determined by local customs authorities and are not included in your order total.

Lost or Damaged Packages

If your shipment is lost during transit or arrives visibly damaged, please contact us within 48 hours of delivery.

To help us investigate your claim, please provide:

• Your order number
• Photos of the damaged package or product (if applicable)
• A brief description of the issue

Our team will work with the shipping carrier to investigate the situation and determine an appropriate resolution.

Shipping Coverage

The Leather Chaps currently ship throughout the United States.

There are no shipping restrictions within the U.S., and we deliver to all U.S. states.

Need Assistance?

If you have questions about shipping, delivery times, tracking, or your order, our customer support team is here to help.

Email: leatherchapsonline@gmail.com

Phone: +1 (959) 777-1012

We're committed to providing a smooth and transparent shipping experience from the moment you place your order until it arrives at your doorstep.